Terms & Conditions


Order & Payment

  • Customers are deemed to agree to the following conditions once orders are placed and confirmed.
  • ALL price listed already include the 5% PayPal / Credit Card charges.
  • For interbank transfer, please transfer your payment to DBS Current Account Number 054-903760-5.
  • For cheque or payment through other banks, order is only confirmed when payment is reflected in the account.
  • Please allow 2 to 3 weeks for out of stock items to arrive.
  • No cancellation once payment had been made unless item is out of stock.
  • Please indicate when checking out, if the item is meant to be a gift.
  • NO RETURN POLICY. ALL ITEMS SOLD ARE NON-REFUNDABLE AND NON-EXCHANGEABLE. PLEASE CHECK YOUR ORDER CAREFULLY.

Shipping

  • Orders will be shipped within 2 to 3 working days after payment is received.
  • Prices listed in website includes Normal Postage Charge unless otherwise stated.
  • ALL shipping are done by SingPost except for Courier service which is done via in house courier.
  • Items maybe unsealed or open to repackage and fit into Singapore Post Boxes and also to provide the best protection during delivery. Please indicate if you want your items to be sealed or original packaging.
  • Please refer to the shipping methods listed as below for the charges and timeframe.
    1. Self Collect - Free and no further discount available. Please call 6635 7222 to arrange.
    2. Normal Postage - Free and take about 2 to 10 working days to deliver. No tracking number is provided. bingbling will not be responsible for any lost package or damages done during SingPost delivery process. Registered Postage is strongly encouraged.
    3. Registered Postage - Top up $2.50. Take about 2 to 5 working days to deliver. Provide tracking number and is traceable from SingPost website. FREE for order > $60.
    4. Courier Service - Top up $8. Done personally by in house courier to ensure 100% quality of the product and courier can be arranged via mobile once payment is received. FREE for order > $150.
  • All items are shipped using the best protection material possible. we will not be responsible for any damages due to SingPost shipping.

Warranty for pump 

  • Warranty card must be presented together with the pump during servicing. Spectra SG reserve the right to reject servicing or loaning of pump if warranty card is not presented.
  • Warranty period stated on the warranty card is for the motor. No warranty for the pump accessories nor adapter
  • Warranty is void in the event that milk backflow into the machine or mishandling is suspected.
  • A refundable deposit of $50 is required for pump rental in the event that collection is not possible on the same day. Deposit will be refunded in 2 to 3 working days once pump is found to be working and does not contain backflow milk upon return.
  • Pump rental is subjected to availability. Priority will be given to customers with warranty.
  • For expired warranty set, the servicing fee will be $30. Additional charges are also applicable for the parts replaced. Pump parts are priced between $14 to $69.
  • bingbling pte ltd reserve the right not to repair or service any pumps that does not match the condition stated or purchased from retailers not listed in Spectra SG website.
  • 3 months warranty is available for serviced pump for the same fault.
  • Courier service is available at $16 for collection and return of pumps for servicing.
  • Customers who opted for the courier service are required to fill in the service form (click here) and send the soft copy to warranty@bingbling.com.sg . Customers may also pass the hard copy to the courier during collection. 
  • Courier will be arranged within 1 to 2 working days once service form and payment are received. Please contact us if you are planning to submit hard copy of the service form.